Koyeb - Notice history

All systems operational

Control Panel - Operational

99.98% uptime
May 2025 · 100.0%Jun · 99.95%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

API - Operational

99.99% uptime
May 2025 · 99.98%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Build / Provisioning - Operational

99.98% uptime
May 2025 · 99.98%Jun · 100.0%Jul · 99.97%

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May 2025
Jun 2025
Jul 2025

Third Party: Github → API Requests - Operational

Third Party: Github → Webhooks - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → API - Operational

Third Party: Docker → Registry - Operational

Third Party: Quay → Registry - Operational

Notice history

View current status

Jul 2025

503 when reaching a small portion of services
ResolvedDegraded performance5 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    (Optional - Several|X) services deployed in XXX are unavailable due to a failure of the underlying hypervisors. Hypervisors failures happen and services should be automatically migrated - in this case they didn’t automatically recover. Our engineering team is investigating.

Elevated rate of 503
ResolvedPartial outage4 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
Network issues in Tokyo region
ResolvedMajor outage35 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We are aware of an issue where requests are failing for services in Tokyo region. We do not have any ETA to provider as the issue comes from an underlying provider. A workaround is to move services to any other region
HTTP requests failing with 502
ResolvedDegraded performance15 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
HTTP requests failing with 503
ResolvedPartial outage1 hour
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

Jun 2025

HTTP requests failing with 503
ResolvedPartial outage3 hours 23 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are aware of an issue where requests are failing with 503.
Provisioning delays and wake up failures
ResolvedDegraded performance33 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are aware of an issue builds are delayed globally. New deployments in Frankfurt and Paris are delayed too.
503 and 404 on rare cases
ResolvedDegraded performance1 hour 30 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are aware of an issue where a very low percentage of requests may end up in 404 or 503.

Elevated rate of 503s on apps deployed on Koyeb
ResolvedPartial outage1 hour 15 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We've identified that the root cause was that we promoted some deployment automatically that were not fully propagated in our system.

    This incident should only be impacting new deployments.

    We're actively working on a fix.

  • Investigating
    UTC
    Investigating

    We are aware of an issue where apps on Koyeb return 503.

500 errors on Service page
ResolvedPartial outage1 hour 9 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are aware of an issue where the control panel returns Internal Server Errors in some cases

May 2025

Issues with new deployments in Frankfurt EU region
ResolvedPartial outage31 minutes
  • Resolved
    UTC
    Resolved
    The issue has been resolved.
  • Monitoring
    UTC
    Monitoring
    We deployed a fix and are actively monitoring the status of our systems.
  • Identified
    UTC
    Identified
    We identified the faulty component and are actively trying to mitigate the issue.
  • Investigating
    UTC
    Investigating
    We are investigating an anomalous amount of error logs from the `fra` region.
Network disruption on some machine in WAS
ResolvedPartial outage14 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
Email deliverability issue
ResolvedDegraded performance1 hour 9 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We've confirmed with our third-party provider that an ongoing issue is causing extra delay for email delivery.

  • Investigating
    UTC
    Investigating

    We had reports of emails not being received, we are currently investigating this incident.

Delayed database provisioning
ResolvedDegraded performance14 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. We are experiencing some slowdown on all database-related operations.

Unreachable services in TYO
Resolved
  • Resolved
    UTC
    Resolved
    This incident has been resolved.

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